Customer Relations Manager Module:
This application puts all relative information about your customers in a database. It includes a form where users can signup and you have the ability to store any type of information you want to keep on file as well as ask any questions you might want to include in the users profile. This information can be imported or entered in directly and is stored in a password protected area that would be available for viewing, managing and marketing using our targeted E-mail Tools.
E-mail Tools
- Custom Search
This gives you the ability to search by any field or question in the database or combination there of, and may be saved to any mailing groups you assigned through the Manage Mailing Groups (see below). This will allow you to do targeted E-mail campaigns based on keywords, specific fields or questions answered by profiled users.- Manage E-mails and autoresponders for future mailings
Using our WYSIWYG E-mail Editor, you have the ability to add dynamic fields imbedded anywhere into an E-mail message that allows for very personalized E-mail broadcasting. You can create as many custom E-mail messages that can be used for future mailings and you have the ability to easily add graphics, colored text, hyperlinks, and even an unsubscribe button.- Manage mailing groups for future mailings
You can setup special mailing groups that users can be assigned to for sending out targeted E-mail campaigns to select audiences. Once a mailing group is created, you can use it over and over again for consistant E-mail campaigns.- Send an existing E-mail to an existing mailing group
You can easily match any created E-mail message with a select mailing group and by a click of a button, it goes out worry free.- Edit Users
Edit existing users information with one click access.- E-mail Tracking for viewing E-mail statistics
This allows you to track and see exactly who has received and opened your E-mail messages as well as see what hyperlinks they clicked on within the E-mail message.- E-mail Validation
A handy tool that checks for various errors in the E-mail address and puts them into an unsubscribe mailing list that you can edit, fix or delete.- Export/Print Users
Easily export to an ASCII file format or print out lists and name tags that can be customized according to size and dimensions. Logos can be included in the printing of the name tags as well.
Here is an example of some fields included:
Name (first, last)* |
First Last |
E-mail Address* |
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Phone* |
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* Any fields can be required. |
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Profile Information |
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Do you wish to be included in our Newsletter? |
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Address (line 1) |
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Address (line 2) |
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City |
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State or Province |
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Zip/Postal Code |
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Country |
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Fax |
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Male/Female |
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Age |
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Optional Questionnaire |
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How Much do you spend on … |
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How many different … |
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How do you rate … |
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Do you have … |
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Do You … |
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How did you hear about us? |
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Mail Merge Manager
This module is a custom designed module add-on that allows management to create letters, labels and envelopes to targeted customers using the E-Mail Management Module (see above) and them their printer. This tool will automatically merge the name, address, salutation in the appropriate spots as well as any other profiled information the manager wants to send to their users.